EquipTactical LLC Return Policy
EquipTactical LLC wants our customers to be completely satisfied with their purchase. We offer a 365 day return policy from your original purchase date. All returns must be unused, in its original packaging, and with all original accessories, manuals, documentation, and registration forms to qualify. Special orders, sale items, and products sold as “used” or “as is” are non returnable or refundable.
To make a return please email us at firstname.lastname@example.org and state the reason for the return. EquipTactical LLC will email you a RMA number with return instructions. Returns will not be processed without a RMA number. A minimum of two weeks will be required after receipt of product for the refund to be made. EquipTactical LLC does not refund original shipping cost and does not cover any shipping cost associated with a return or refund. Certain returns will be subject to a 20% restocking fee. It is suggested that all returns be insured as EquipTactical LLC cannot be responsible for products that are lost or damaged during shipping.
Please follow above instructions for returning an item you want to exchange and then simply order the new item you want and we will ship it out. We will refund your money once we receive and process the item being exchanged.